Introduction
Welcome to Al Ashrak Group. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [your website URL], including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
Personal Data
We may collect information that identifies you personally, such as your name, address, email address, phone number, and other information that you provide to us directly. This includes information collected when you create an account, place an order, subscribe to our newsletter, or contact us.
Payment Data
We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number) and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.
Technical Data
We may collect data about your device, such as your IP address, browser type, operating system, the pages you visit on our Site, the time and date of your visit, the time spent on those pages, and other statistics. We use this data to understand and analyze how you use our Site and services, and to improve our offerings.
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Process your transactions, manage your orders, and deliver the products and services you request.
- Improve, personalize, and expand our Site and services.
- Communicate with you, including to provide customer support and send you updates and other information.
- Analyze usage trends and preferences to improve the Site.
- Send you promotional messages and other marketing information that may be of interest to you.
3. Sharing Your Information
We may share your information with third parties in certain circumstances, including:
- Service Providers: We may share your information with third-party service providers who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
- Protection of Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Your Rights and Choices
Access and Correction
You have the right to access the personal information we hold about you, to correct any inaccuracies, and to update your preferences. You can access and update your personal information by logging into your account on our Site.
Opt-Out
You may opt-out of receiving marketing emails from us by following the unsubscribe instructions included in each email or by contacting us directly. Please note that even if you opt-out of receiving marketing communications, we may still send you administrative messages regarding your account or transactions.
6. Third-Party Websites
Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or the content of such third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site. You are advised to review this Privacy